Employer Pricing    Print & Go    News    RSS   
Leddy Group
Click here for company information
Click here to view all jobs from this company

Call Center Representative
Job Information
Post Date:Sep 06, 2019Type:Full Time
Start Date:- n/a -Salary:- n/a -
Location: US - Vermont - Rutland Job Reference:32515

APPLY FOR THIS JOB
Job Details
Description
Do you want to turn your passion for Customer Service into a long term career? Would you love to work for a company that offers growth in a friendly, team-based environment? We are seeking Call Center Representatives for a Rutland based company who coordinates the marketing, sale, and installation of do-it-for-me home improvement projects on a nationwide basis. Full Time and Part Time opportunities available.  Must have 2nd shift availability.
This is a long-term position for the right candidate, with a great company. Our client offers incentive-based pay increases and excellent benefits once hired on to their team. 

Responsibilities of this role:

Understand the business and product offerings for our home improvement programs;
Respond to customer and contractor inquiries accurately and efficiently;
Schedule and confirm appointments with customers and contractors as required;
Process customer payments;
· Update and maintain accurate records in the operating system;
· Handle minor customer complaints and deescalate more complex issues.

Qualifications of the Call Center Representatives:

High level of professionalism;
Must be able to talk and type at the same time - 60-65 WPM
Excellent active listening skills and ability to ask probing questions, understand what’s being asked and overcoming objections;
Experience in a fast-paced environment that requires result-oriented decisions;
Computer literate and able to adapt to various programs;
Excellent communication skills, both written and oral.
Previous Call Center experience highly desired.

To apply for this position, please email your resume to rutland@leddygroup.com, call (802) 786-2222, or apply online at www.leddygroup.com.

Skills


Notes



Contact Details / Apply for this Job
Contact Information
Leddy Group
Name: Dawn Mackay
Address: 164 Woodstock Ave, Suite 1B
City: Rutland
State/Province: Vermont
Zipcode: 05701
Country: United States
Ph: 8027862222
Email: rutland@leddygroup.com
APPLY FOR THIS JOB

Email Job to a Friend
Add Job to Inbox










Maine Jobs

Massachusetts Jobs

New Hampshire Jobs






All Registered Employers